How to register for Kilimall

We are Kenya’s No.1 online shopping mall, empowering you with high quality, cost-effective products and services.

How to register for Kilimall

To register on PC;

  • When using a PC the Kilimall home page gives you the option of creating an account/ registering by clicking on any of the three points.
  • Click on register to be redirected to a form where you can either register using your email address or your phone number
  • Click on account and then click on user centre to be redirected to a login page where you can click on the sign up option on the top left corner to register
  • Click on the human icon on the black side menu. On the dialogue box that pops up from the side, click sign up option on the dialog box will redirect you to a form where you can register either using your email or phone number.

To register on smartphone;

  • To register on smartphone, first go to the address Kilimall
  • On the smartphone click on the blue account icon to proceed
  • On the next page, click on the setting icon on the to right corner just below the address bar you will be taken to the next page where you can register
  • To start the registration process, click on register, you have the option of signing up either your phone number or your email address

How long does shipping take?

The three types are as blow:

1. Shipped by Kilimall. Goods marked with this type are stored at kilimall local warehouse in your country. These goods will be dispatched from Kilimall local warehouse and shipping usually takes less than 1~3 workdays.

2. Shipped by Local Seller. Goods marked with this type are stored at our local sellers’ warehouses located in several cities and places in your country. So shipping usually takes a bit longer, normally 3~5 workdays depends on how far is it from the warehouse to your doorstep.

3.Shipped from Overseas. Goods marked with this type are stored at our international sellers’ oversea warehouses located all over the world. So if these goods ware ordered by customer, they will be dispatched from oversea warehouses and shipped across border by air or by ship. This means shipping might take much longer than other 2 models, usually 15~ 25 workdays. So please be patient for these orders.

You could receive 5% of your order amount as cash rewards if you ware waiting more than 30 days for your order shipped from overseas after you paid your order