How to activate Safaricom International calling Bundles

How to activate

To a bundle , dial *100# or *200# and select ‘Products & Services’ then select ‘International Calling Bundles’. You can then buy any of the bundles below

  • 6 Minutes @ Ksh 19: 24hr validity.
  • 40 Minutes @ Ksh 99:  7 day validity.
  • 170 minutes @ Kshs 399 : 30 day validity

International Calling bundles are only applicable for the below countries.

  • USA
  • China
  • Canada
  • India
How to check balance

Customers can check their balance by dialing *100# or*200#  or by sending the word ‘Balance’ to 144.

Key Features
  • The bundles are available to all customers ( PrePay and PostPay).
  • Bundle validity is as below
    1. Daily Bundle: 24hr validity
    2. Weekly Bundle: 7 days
    3. Monthly Bundle: 30 days
  • Once the bundle expires, it cannot be reactivated and the unused resources are lost.
  • If a customer purchases another bundle before expiry, the longer validity period applies and unused resources are rolled over.
  • Bonga points earned will be on the value of bundle purchased
  • The international voice bundles are not transferable.
  • The bundles cannot be used when roaming.