Huduma centers to offer only two key services during Coronavirus epidemic period

Other public services to be accessed through the online portal

Huduma Kenya has scaled down offering of services to two
Huduma Kenya has scaled down offering of services to two [Photo/ Courtesy]

In Brief

– The move comes after President Uhuru Kenyatta urged organizations to allow staff to work from home.

– Only the issuance of processed ID cards and Birth Certificates will be done.

Huduma Kenya has announced a scale down in the number of services to be offered to citizens during the period the country will be battling to wipe out the coronavirus menace. In the announcement made on Thursday, the agency stated that they will only offer two essential services as other government offices close down.

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The announcement was made via a public notice indicating that they will only facilitate the collection of processed Identity Cards and Birth Certificates.

“Huduma Kenya is committed to ensuring your safety during this Coronavirus (COVID-19) pandemic. For this reason, we will be scaling down operations at the Huduma centers as of 18th March 2020. Huduma centers will only be offering two services; Collection of processed Identity Cards and Collection of processed Birth certificates,” read the notice.

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The service provider also urged Kenyans to take heed to the safety health measures being stressed by the National Government through the Ministry of Health.

The notice also indicated that other government services like KRA, NHIF, NSSF, Business Registration, NTSA, and KPLC among others will remain accessible through the online portal.

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The move comes days after President Uhuru Kenyatta urged government agencies, companies, and businesses to consider allowing their staff to work from home in an aim to curb the spread of dreaded coronavirus.

“Where possible, government offices, businesses, and companies are encouraged to allow employees to work from home, with the exception of employees working in critical or essential services,” stated Uhuru.


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